asibet Platform Privacy Notice
This page describes what we collect when you use asibet and how we keep that data protected. We operate an online entertainment service available where local law permits. Our commitment is to handle your personal information with transparency and care.
We collect information to verify your identity, process your payments, and provide customer support. We do not share your data with third parties except where necessary to complete transactions or comply with applicable law. You have the right to access, correct, or request deletion of your personal data at any time.
What we collect and why
We at asibet collect information in several categories. Your account information includes your name, email, phone number, and date of birth—these are required to create an account and comply with identity verification rules. Your payment information includes the bank account, digital wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or virtual account number you provide to deposit or withdraw funds. We do not store your full card details; payment processors handle that encryption.
We collect behavioural data—which football leagues you view, which live-dealer games you play, your bet history—to improve our service and detect fraud. We log your IP address, device type, and browser to protect your account from unauthorised access. During high-traffic events such as Liga 1 matches or Piala AFF tournaments, we may temporarily store session logs to manage platform stability.
How we use your data
Our primary use is account operation. We verify your identity to prevent fraud and money-laundering, process your deposits and withdrawals, and settle your bets. We send transaction confirmations and account statements to your registered email. If you contact our support team—via email, chat, or phone—we keep records of that conversation to resolve issues and train our staff.
We use aggregated, non-identifiable data to analyse platform trends. For example, we track how many users in Jakarta, Surabaya, Bandung, or Medan access our service during Idul Fitri or Idul Adha to manage server capacity. We never use your personal data for marketing without your explicit consent.
Third-party processors and data location
We work with external processors to deliver our service. Payment gateways (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank partners such as online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. We share only the information they need—your name, account number, and transaction amount. Identity verification providers verify your KYC documents. Our servers may sit outside your jurisdiction; by using asibet, you agree to this arrangement.
We do not sell your data. We may disclose your information to law enforcement or regulatory authorities if required by court order or applicable law. We do not use cookies for behavioural tracking across external websites; our cookies track only your session on asibet itself.
Your rights and contact
You have the right to request access to all personal data we hold about you. You may request correction of inaccurate information, request deletion of your data (subject to legal retention requirements), and object to certain uses. To exercise these rights, contact our support team with your request and a copy of your government ID.
We retain your account data for as long as your account remains active. After account closure, we keep transaction records for a minimum of five years to comply with financial regulation. KYC documents are kept for seven years or as required by local jurisdiction.
If you have concerns about how we handle your data, contact us at [email protected] or through our in-platform chat. Response times are typically within one business day. This privacy notice was last updated in the current calendar year and may be revised without notice; check this page periodically for updates.